Making a claim

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23 articles in this collection
Written by Ali Chandler and Hugo Alves

Phone claims

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Written by Ali Chandler
Updated over a week ago

How does Kinsu arrange repairs?

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Written by Ali Chandler
Updated over a week ago

Proof of Address

What do I need to provide for proof of address
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Written by Ali Chandler
Updated over a week ago

Report my loss

How to report your loss to the police and receive your Crime Reference Number (CRN)
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Written by Ali Chandler
Updated over a week ago

How much excess am I charged on a Contents claim?

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Written by Ali Chandler
Updated over a week ago

What is the Kinsu claims promise?

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Written by Hugo Alves
Updated over a week ago

How can I make a claim?

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Written by Hugo Alves
Updated over a week ago

Wilful Neglect

What classifies as 'Wilful neglect'?
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Written by Ali Chandler
Updated over a week ago

For bicycles

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Written by Hugo Alves
Updated over a week ago

How do I make a claim if my phone is lost or damaged?

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Written by Hugo Alves
Updated over a week ago

How do I change the details of my claim?

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Written by Hugo Alves
Updated over a week ago

Can I make a claim for multiple items due to a single event?

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Written by Hugo Alves
Updated over a week ago

Is there a limit to the number of claims I can make?

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Written by Hugo Alves
Updated over a week ago

What supporting documents do I need for validation?

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Written by Hugo Alves
Updated over a week ago

How long will it take to validate my claim?

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Written by Hugo Alves
Updated over a week ago

How can I check the status of my claim?

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Written by Hugo Alves
Updated over a week ago

Are shipping charges covered if my item needs repairs?

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Written by Hugo Alves
Updated over a week ago

Does my protection continue automatically if my item is replaced?

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Written by Hugo Alves
Updated over a week ago

Can the replacement item be sent to a different address?

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Written by Hugo Alves
Updated over a week ago

Will the item need to be signed for?

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Written by Hugo Alves
Updated over a week ago